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Marketing Strategy and Operations Manager, Subscriptions and Customer Growth

GoogleMountain View, CA, USA; San Francisco, CA, USA
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; San Francisco, CA, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in a management consulting, operations, business strategy, investment banking, venture capital or private equity role, or 2 years of experience with an advanced degree.
  • 2 years of experience developing business strategies or managing cross-functional initiatives.

Preferred qualifications:

  • MBA or advanced degree.
  • Experience in marketing and familiarity with how marketing capabilities come together to drive impact.
  • Ability to drive the development of product area, function, or sub-function strategies, working with leadership to develop and prioritize initiatives.
  • Ability to support executives in defining overall communications strategy across the function and regions, overseeing the planning of internal events and aligning internal communications.
  • Excellent problem solving, quantitative analysis, business judgment, and written and verbal communication skills.

About the job

Strategy & Operations (S&O) professionals in Google’s Marketing organization provide business critical insights and analytics, ensure cross-functional alignment of goals and execution, and help teams drive strategic partnerships and new initiatives forward. Whether you are embedded within a specific marketing team to use insights to enable better marketing decisions or the global S&O function to equip the organization to succeed at scale, you will engage with Google leadership in order to establish Marketing’s strategic direction. You will manage planning and operational processes and work cross-functionally with key partners across Marketing, Product, Finance and Engineering to solve our toughest challenges, advocate for high-priority projects, and drive greater operational excellence within Marketing.

To be successful in this role, you have a hypothesis-driven approach to problem solving, effective quantitative and communication skills, and the ability to take on broad-reaching and ambiguous questions while working collaboratively and cross-functionally with Googlers of all levels.

The Subscriptions and Customer Growth Marketing organization drives consumer apps and subscription growth. We partner with product engineering and insights to understand the user and bring helpful products to market while deepening the consumer relationship. We’re passionate about showing consumers how to get more out of their favorite Google subscriptions and consumer apps.

Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how Google's products solve the world's problems--from the everyday to the epic, from the mundane to the monumental. And we approach marketing in a way that only Google can--changing the game, redefining the medium, making the user the priority, and ultimately, letting the technology speak for itself.

The US base salary range for this full-time position is $117,000-$167,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Partner with leadership to set Marketing’s plan globally, managing Marketing’s critical priorities, and corresponding investments. 
  • Manage the long term, annual and quarterly planning cycles. Establish Marketing’s priorities and conduct data-motivated business analytics to support and make recommendations on strategy and investment.
  • Improve Marketing efficiency and effectiveness by applying a diligent approach to Marketing operational processes. Streamline workflows to reduce friction and busy work.
  • Ensure budget and talent are mapped to the highest-priority bets. Establish clear Key Performance Indicators (KPIs) and reporting processes to measure impact.
  • Drive the adoption of AI tools to scale productivity and unlock smarter workflows.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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