Special Initiatives Manager, Leadership Support Services
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in incident command management, emergency service control, or security operations center environments.
Preferred qualifications:
- Experience managing multiple, security related teams and programs.
- Deep understanding of AI tools, machine learning frameworks, and generative AI systems, with a proven ability to apply these technologies to automate operational workflows and drive insights.
- Ability to multi-task in a changing and ever evolving environment.
- Global mindset with strong communication, highly organized, exceptional attention to detail, and customer service skills.
- Creating, planning, and reviewing EP or event security operations documents.
About the job
Security is at the core of Google's design and development process: it is built into the DNA of our products. The same is true of our offices. You're an expert who shares our seriousness about security and our commitment to confidentiality. You'll collaborate with our Facilities Management team to create innovative security strategies, investigate breaches and create risk assessment plans for the future. You believe that providing effective security doesn't come at the expense of customer service - you will be our bodyguard (and our long lost pal).As the Special Initiatives and Operations Manager, your key responsibilities center on serving as the primary operational bridge between leadership support and cross-functional partners to ensure time-critical results. You will manage high-level situational awareness and information flow during crisis activations, leveraging AI-driven tools and automated workflows to synthesize data and keep stakeholders and management leads consistently informed of real-time developments.
US: $157000 - $228000 (USD) + 20% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Develop and implement security protocols and processes supporting LSS in an Incident Command Center setting with stakeholders from other Global Security and Resilience Services (GSRS) teams.
- Serve as a liaison to other security stakeholders and Google operations centers managers for all matters regarding Leadership Support Services.
- Manage the triage and resolution or escalation of concerns related to Googler executives or other at-risk Googlers during coordinated Tier 1 event activations or when otherwise required.
- Support ESC daily requirements as an escalation manager on an as needed basis.
- Drive the integration of AI initiatives, advanced analytics, and process automation to deliver insights, standardize security workflows, and execute projects for LSS in support of executive safety.
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