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Customer Network Engineer, GEN Customer Network Solutions

GoogleAustin, TX, USA

Minimum qualifications:

  • Bachelor's degree in Computer Science, Engineering, a related field, or equivalent practical experience.
  • 6 years of experience with network routing protocols, design and troubleshooting, with network equipment providers.
  • 6 years of experience guiding enterprise customers or external stakeholders through enterprise network design and operations product implementation, deployment, and optimization in a global environment.
  • 5 years of experience using Python or Go as a part of your daily workflow.

Preferred qualifications:

  • Certifications in CCIE/CCDE/JNCIE or equivalent level experience.
  • Experience with large enterprise network design and operations in a global environment.
  • Experience in designing, analyzing and troubleshooting large-scale distributed systems.
  • Knowledge of network technologies/protocols: VXLAN, BGP EVPN, 802.1x, LACP, MacSec, Encryption, key management, Micro segmentation, ACL, Cloud technologies.

About the job

Google is proud to boast a network that provides service to millions of Internet users around the world. The Network Engineering team is responsible for operating that network reliably and at scale. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Google's complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected with our suite of applications, products and services.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $150000 - $217000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

  • Provide technical advisory function translating business needs into network requirements. Guide customers through product implementation and usage. 
  • Provide valuable, expert partnership to both customers and engineering, ensuring GEN's innovation is grounded in real-world business problems and solves validated use cases.
  • Partner with business relationship leads to form a functional team to analyze customer requirements or potential problems and proactively develop solutions and policy recommendations.
  • Multiply the effectiveness of the team through design reviews, technical mentoring, and career development support. Scale systems sustainably through tools and automation, and evolve systems by driving change that improves reliability and velocity.
  • Lead development of Google’s Enterprise Network infrastructure through published engineering design documents and specifications. Lead the requirement analysis, engineering design, and solution development of Google’s Enterprise Network infrastructure.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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