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Sales Operations Manager II

GoogleNew York, NY, USA; San Bruno, CA, USA
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; San Bruno, CA, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in a management consulting, sales operations, business strategy, or corporate advisory role.
  • 5 years of experience working with executive stakeholders.
  • Experience working with Google Ads Suite and Google Measurement solutions, or with participant platforms in the industry.

Preferred qualifications:

  • Master's degree, MBA, or advanced degree.
  • Experience designing commercial policies, rate card strategies, or governance frameworks that resolve channel conflict and balance platform incentives.
  • Expertise in digital video advertising ecosystems, ad serving mechanics (e.g., Google Ad Manager 360, FreeWheel), programmatic sales, and publisher monetization models.
  • Track record of applying systems thinking to navigate complex contractual, legal, and compliance structures (e.g., affiliate structures, multi-party licensing).
  • Track record of integrating AI tools and advanced operational frameworks into workflows to scale team impact and operational efficiency.
  • Exceptional executive communication, stakeholder management, and cross-functional leadership skills.

About the job

As a Sales Operations Manager, you will own decision-making and execution for large, complex initiatives and commercial deliverables across YouTube Partnerships, Large Partner Solutions (LPS), Product, and the Global Business Organization. You will provide thought leadership around commercial frameworks, go-to-market (GTM) structures, and rate card governance using systems thinking.

In this role, you will uncover and resolve complex, unprecedented business problems—such as evolving sales house structures, programmatic guaranteed cross-sell models, and publisher inventory protection—while anticipating future industry and macroeconomic headwinds. You will break ambiguous challenges into structured work streams, influence direction, and persuade and challenge senior executive stakeholders (VP+) to ensure alignment on solutions that protect YouTube’s ecosystem and drive sustainable growth for Google. Beyond steering strategy, you will serve as a people leader and cultural pillar—scaling operational excellence, developing high-performing talent, driving AI-enabled operational transformation, and fostering a collaborative environment.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $234000 - $325000 (USD) + 25% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

  • Direct strategy, scoping, and execution for monetization models, global rate cards, publisher margins, and formats.
  • Resolve complex operational challenges including sales house enablement, contract strategy, inventory rights, and ad server integrations (GAM 360, FreeWheel).
  • Evolve operating models, agreement evaluation, and activation workflows, partnering with PSE to automate onboarding and eliminate bottlenecks. Align senior cross-functional leaders (VP+) across Partnerships, Sales, Legal, Finance, and Product to balance publisher-sold inventory with Google demand.
  • Use data tools to track ecosystem health, regional revenue, and attribution. Drive AI adoption to streamline analysis, forecasting, reporting, and global knowledge sharing.
  • Hire, mentor, and build problem-solving capabilities within a high-performing commercial strategy team.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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