Product Quality Engineer, Global Hardware Quality and Reliability
- linkCopy link
- emailEmail a friend
Google welcomes people with disabilities.
Minimum qualifications:
- Bachelor's degree in Mechanical Engineering, Industrial Engineering, Materials Engineering, a related engineering discipline, or equivalent practical experience.
- 5 years of experience in Quality/Reliability/Production operation, with direct experience in New Product development and qualification.
Preferred qualifications:
- Master's degree or PhD in Electrical, Mechanical, Industrial, Materials, or other relevant engineering fields.
- Experience with Contract Manufacturing (CM) quality management.
- Experience with advanced analytics tools like JMP/Minitab or equivalent and experience using programming languages like SQL/Python or equivalent to identify and root cause issues.
- Experience in leading successful cross-functional teams for continuous quality issue investigation and quality improvement using practical approaches (e.g. Six Sigma, Lean Sigma, Quality Metrics, DOE, SPC) and with a proven track record of strong technical leadership, and executive communication.
- Knowledge of manufacturing processes and test/debug methods.
About the job
In this role, you'll ensure the flawless operation of hardware systems like AI computers, networking gear, and data storage from the initial concept through end-of-life.
You'll collaborate with internal teams and manufacturing partners to build quality into every stage of product development, establish robust processes, and track and resolve field issues. This position requires a deep understanding of modern data center hardware, including design, manufacturing, and testing.
The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
Responsibilities
- Own the overall product quality process, spanning internal and external development through successful deployment and production at scale and ensuring consistent quality across all stages.
- Develop predictive failure models, track key quality metrics, and extract actionable insights using advanced analytics and statistical methods.
- Lead the resolution of product issues during manufacturing and field operations using structured problem-solving techniques such as eight disciplines (8D).
- Communicate with cross-functional teams and management, distilling technical information into clear, concise presentations to facilitate informed decision making and drive alignment on quality initiatives while providing regular updates and reports on quality metrics and improvement initiatives.
- Develop and execute the overall product quality strategy and assurance plans for next-generation AI hardware systems, collaborating with stakeholders. Develop and manage comprehensive product quality requirements, scope, schedules, and deliverables.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.