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Hate and Harassment Team Lead, Vertical Trust and Safety Operations, YouTube Trust and Safety

YouTubeDublin, Ireland

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in data analytics, trust and safety, policy, business strategy, or a related field.
  • 1 year of experience in people management, leading a team.

Preferred qualifications:

  • Master's or PhD in a relevant field.
  • 10 years of experience in operations, Trust and Safety, policy, risk management or a related strategic field.
  • Experience collaborating closely with policy teams and relevant cross-functional partners.
  • Experience collaborating closely with policy teams and relevant cross-functional partners.
  • Experience in people management.

About the job

Fast-paced, dynamic, and proactive, YouTube’s Trust and Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

As a part of the Hate and Harassment Team Lead, you will drive long-term operational strategy, team leadership, and cross-functional safety initiatives within YouTube Trust and Safety. Your role focuses on scaling global operations, leading AI-integrated workflows, managing key vendor partnerships, and influencing product design to foster a safe digital ecosystem for global communities.At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: €138000 - €141000 (EUR) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

  • Build, lead, and grow a global team, providing coaching to maximize execution, while fostering a culture of psychological safety where we obsess over impact.
  • Define the long-term operational strategy, set measurable goals, and proactively identify opportunities for new initiatives, ensure our operations are proactive, stay ahead of emerging risks.
  • Drive continuous improvement in efficiency, accountability, and execution, while leading the transition to AI-integrated workflows to improve quality, speed and cost, while ensuring all operational Service Level Agreement (SLAs) are met.
  • Cultivate strong working relationships with senior stakeholders, influence the product roadmap to embed safety into the design of new features and manage critical executive communications.
  • Partner with global leads and manage high-priority escalations and support non-standard operational hours (including weekend and holiday on-calls) as business demands require.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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