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Business Data Scientist, Google Customer Solutions

GoogleMountain View, CA, USA; New York, NY, USA; +2 more; +1 more
In most instances, this position requires in-person interviews as part of the hiring process.

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; New York, NY, USA; San Francisco, CA, USA.

Minimum qualifications:

  • Master's degree in a quantitative discipline such as Statistics, Engineering, Sciences, or equivalent practical experience.
  • 3 years of experience using analytics to solve product or business problems, coding (e.g., Python, R, SQL), querying databases or statistical analysis, or a relevant PhD degree.

Preferred qualifications:

  • 4 years of experience using analytics to solve product or business problems, coding (e.g., Python, R, SQL), querying databases or statistical analysis, or a relevant PhD degree.

About the job

The Google Customer Solutions (GCS) Data Science team is working on challenging yet interesting problems for Google Global Business Organization (GBO). Our vision is to build efficient and scalable ML models that help small and midsize businesses around the world to grow their business leveraging the power of Google solutions.

We look for candidates who are passionate about solving real-world problems with the latest research in applied deep learning, causal inference and measurement theory. We work with product teams to understand their objectives, business requirements and constraints, and key metrics. We propose, build, evaluate and debug machine learning models and algorithms; we integrate our pipelines, models and predictions into production serving systems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $138000 - $197000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

  • Design, develop, and validate robust causal inference models (e.g., synthetic control, difference-in-differences, double machine learning) to isolate the incremental impact of GCS programs.
  • Partner with business teams to design and execute rigorous A/B tests, defining the sample sizes, power analyses, and success metrics required for valid results.
  • Stay current with the latest academic research in causal ML and econometrics, proactively prototyping new methods to improve the precision of our impact estimates.
  • Distill highly technical methodologies and black box model outputs into clear, prescriptive business narratives for non-technical executive audiences.
  • Establish comprehensive monitoring systems to track model performance, detect data drift, and ensure the ongoing accuracy of deployed measurement frameworks.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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