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Strategy and Operations Manager, Customer Engineering Google Cloud

GoogleChicago, IL, USA; Atlanta, GA, USA; +4 more; +3 more
The application window will be open until at least July 28, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Chicago, IL, USA; Atlanta, GA, USA; Boulder, CO, USA; Addison, TX, USA; Austin, TX, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience in Go-to-Market Strategy, Sales Operations, Strategy and Operations, Management Consulting, Finance, or Program Management.
  • Experience working with executive-level clients or stakeholders.

Preferred qualifications:

  • MBA or other relevant advanced degree.
  • Experience with leading data-driven analyses using SQL, AI, and data visualization tools to deliver insights and recommendations.
  • Experience planning, managing, and executing at the strategic and operational level, and influencing senior leaders with excellent investigative, reporting and presentation skills.
  • Knowledge of cloud and AI technologies, products and market landscape.
  • Ability to thrive and drive structure in an ambiguous, fast-paced, and fluid organizational environment.

About the job

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

The Google Cloud Sales Strategy and Operations team plays a key role acting as trusted advisors to the sales organization, partnering with cross-functional teams to plan, stratigize, and run the business in a transformational way.

In this role, you will help define, establish, and execute on key strategic priorities for the region through proactive data-driven insight generation and recommendation development. You will be responsible for collaborating with, planning, goal setting, territory design, expansion plans, and managing business activities. You will proactively explore, adopt, and integrate generative AI technologies to automate operational workflows, enhance reporting, and amplify team capabilities.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $222000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

  • Assist in defining, landing, and executing key strategic priorities for the Customer Engineering (CE) and broader Sales organization.
  • Work with cross-functional organizations within Google Cloud to drive alignment and collaboration on the execution and achievement of key business goals.
  • Facilitate the annual and quarterly planning processes, including the development of business plans, operating models, resource allocation, market segmentation and area design. Enable goal setting, tracking and performance measurement of the business, and work on plans to address weaknesses and help drive processes to exceed goals consistently.
  • Structure and execute operational and strategic initiatives by developing work plans, gathering and synthesizing relevant data, leading analyses, and developing and executing final recommendations.
  • Leverage AI to drive efficiencies and expand capabilities for Strategy and Operations, Customer Engineering, and Cloud Go-to-Market (GTM) holistically. 

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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