Director, UX, Real World Journeys
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Minimum qualifications:
- Bachelor's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
- 15 years of experience in UX Design, creating strategy, and designing mobile and web products for consumer-facing ecosystems.
- 10 years of experience managing, scaling, and developing multidisciplinary UX teams in a global organization.
- Experience collaborating with cross-functional executive partners (e.g., Product Management, Engineering) on technical implementation throughout a product life cycle.
- Experience building accessible products enabled by enterprise services, ML/AI technologies, or third-party partnerships.
Preferred qualifications:
- Direct experience leading UX initiatives that leverage artificial intelligence, large language models (LLMs), or advanced recommendation systems.
- Experience driving organizational design, career development, and a resilient team culture at scale.
- Ability to collaboratively create and pivot strategy based on quantitative and qualitative research in a fast-paced environment.
About the job
As the Director of UX for Real World Journeys (RWJ), you will be the visionary design leader shaping how billions of users explore, plan, and experience the world around them. You will lead a high-performing, multidisciplinary User Experience organization to create intuitive, content-rich, and deeply personalized experiences across Google’s most visible surfaces.
In this role, you will be positioned to drive step-function advancements in how users interact with Google. You will advocate for the integration of GenAI Agentic capabilities and Large Language Models (LLMs) to unlock previously infeasible user journeys—such as planning a comprehensive weekend getaway with integrated transit, lodging, and dynamic itineraries. You will work with a high degree of strategic autonomy, partnering closely with Vice Presidents and Senior Directors across Product Management and Engineering to ensure cross-surface cohesion between Search, Geo/Maps, Discover, and YouTube.
Additionally, you will be a builder and high craft/design strategist who grows in complex, matrixed environments. You will not only define the creative north star for RWJ but also cultivate a resilient team culture that empowers designers, researchers, and writers to do the best work of their careers.
In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.US: $275000 - $382000 (USD) + 30% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Establish and drive the long-term design strategy for Real World Journeys, ensuring cohesive, visually engaging, and highly personalized user experiences across mobile, web, and emerging platforms.
- Advocate for the use of GenAI and LLMs to solve complex user problems, moving beyond transactional search to create proactive, conversational, and deeply assistive journey-planning experiences.
- Act as a strategic partner to executive leadership (e.g., Product Management and Engineering) across Search, Geo, and Ads. Build alignment on roadmaps, technical foundations, and cross-surface integrations.
- Lead, grow, and inspire a multidisciplinary UX organization (i.e., Visual, Interaction, Motion, Research, and Content Design). Drive organizational design, talent development, and a culture of innovation.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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