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Policy Enforcement Manager, YPP, Trust and Safety

YouTubeSan Bruno, CA, USA

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in data analytics, trust and safety, policy, cybersecurity, or related fields.
  • Ability to work non-standard, on-call rotation weekend and holiday hours.

Preferred qualifications:

  • Experience with spreadsheets, databases SQL and data analytics.
  • Experience in content policy, anti-abuse and reviewing online content.
  • Effective communication, problem-solving, critical thinking skills, and attention to detail in a fast-paced and dynamic environment.

About the job

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

As a Policy Enforcement Manager dedicated to enforcing the policies of YouTube’s Partner Program (YPP), you will help drive the overall strategy and enforcement approach for all policies in this area. The role will require working with a cross-functional team across Policy Development, Product, Engineering, Legal, Ads Policy and Scaled Abuse to operationalize scalable policies that minimize brand risk to the platform while also educating Creators. This role requires thinking through the unique challenges of a broad array of policy areas (e.g., Reused content, Inauthentic Content, Misleading content, Adult, Kids, etc.) while developing processes that are consistent and resilient to protect the ecosystem. This role will require review of graphic, controversial, and offensive video content at times. This role will also require on-call work on weekends and holidays on a rotational basis.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $116000 - $167000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

  • Demonstrate a solid understanding of how our YPP policies impact YouTube users, platform changes and new product launches.
  • Be responsible for specific areas of vertical performance for YPP and extended workforce operations, including quality.
  • Liaise with policy, Public Relations, Legal and Partnerships teams to craft and implement process solutions to emerging threats and improve creator education.
  • Manage and shape relationships with Product and Engineering teams to increase detection, sophistication, and enforcement efficiency. 
  • Manage sensitive escalations end-to-end, partnering with key cross functional and executive stakeholders to drive solutions.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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