Transportation Program Manager, EMEA, London base
- linkCopy link
- emailEmail a friend
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 1 year of experience in program or project management.
- 1 year of experience in Supply Chain Logistics and Transportation Industry.
Preferred qualifications:
- Bachelor’s degree in Supply Chain Operations, Business, or related field, or equivalent practical experience.
- 4 years of experience in supply chain, logistics, or transportation management
- 4 years of experience optimizing operations through data analysis, performance metrics, and drive process improvements.
- Experience managing global or European transportation networks, freight budgets, and manage relationships with regional or world leading transportation service providers.
- Knowledge of Logistics and Transportation ERP systems (i.e.TMS).
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
The Transportation Program Manager - EMEA will manage complex, cross channel transportation flows for New Product Introduction (NPI) launches and sustain distribution in EMEA region. The primary mission of this role is to deliver an exceptional customer delivery experience while optimizing for cost, speed, and security. Being responsible for core metrics like On-Time Delivery and Cost Per Unit, you will ensure Google’s hardware devices and accessories move through the EMEA network efficiently, securely, and in adherence to trade and safety compliance.
You will own day-to-day transportation operation, serve as the primary escalation point, driving immediate resolution and Root Cause Corrective Actions (RCCA), manage carrier performance, leading regular business reviews to enforce Service Level Agreement (SLA), costs efficiency and unlock new transportation capabilities. In addition, you will be a data-driven problem solver, leveraging transportation analytics to improve network visibility, gain insights, minimize manual workflows to make our transportation network faster, more resilient and cost effective.
Responsibilities
- Manage transportation operation in Pre-Production, B2B, Business-to-Consumer (B2C), Business-to-Government (B2G), Inbound, and Internal Transfer flows for Google's hardware devices distribution.
- Monitor carrier performance against established SLAs and quality metrics, lead periodical business reviews with vendors to hold them accountable for operational health, address operational issues, explore and unlock carriers' new capabilities, and build partnership with carriers.
- Serve as the first line of escalation for cross-functional teams on transportation operation issues, work with carriers and partners to solve the issue, or root cause and take corrective actions timely, improve processes and tools to prevent similar issues from happening again.
- Improve visibility of EMEA transportation movements, build reports and leverage data to gain transportation insights, help make decisions, automate wherever possible to improve self productivity.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.