Senior Operations Associate
- linkCopy link
- emailEmail a friend
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in strategy and operations, management consulting, corporate strategy, or a similar operational role.
Preferred qualifications:
- Experience in a direct customer-facing strategy role and coordinating executive-level relationships.
- A background in Customer Engineering (CE), technical pre-sales, or a similar technical customer-facing role is highly beneficial, along with a solid understanding of enterprise technology and cloud architecture.
- Demonstrated ability to autonomously manage and deliver successful operational projects in a complex, cross-functional, and global environment.
- Excellent problem-solving skills and the ability to synthesize complex data into actionable business insights (proficiency in SQL, Looker, and Sheets).
About the job
In this role, you will be a part of the EMEA Cloud Strategy and Operations (S&O) team, acting as a principal partner to the EMEA Customer Engineering (CE) leadership team. Operating at a executive level, you will lead the planning, design, and delivery of complex, cross-regional programs that drive key initiatives and support the operational excellence of the EMEA CE organization. You will manage S&O functions across the entire region, ensuring concerted action on high-priority issues and running programs that scale the effectiveness of the CE leadership team. Notably, you will support the annual planning process, ensuring regional goals and resources are strategically aligned for the upcoming year.
You will support our executive customer engagement strategy on behalf of the EMEA CE Leader and help ensure the smooth, day-to-day running of the business. You will be a thinker who is excited by rolling up your sleeves to solve complex operational problems, working with data to find insights, and maintaining the operational rhythm necessary for a rapidly growing, scaled global organization. You will be navigating ambiguity, influencing without authority, and executing on strategy to improve operational efficiency and establish best practices across EMEA.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.Ireland: €148000 - €152000 (EUR) + 20% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Lead key CE initiatives (e.g., talent development, organization strategy, tool improvement) across EMEA. In addition, serve as the orchestrator for the EMEA CE Leader’s executive engagements, managing a portfolio of customer and partner interactions, content preparation, and follow-up.
- Act as a key operational partner to the EMEA CE leadership team and work seamlessly within the broader EMEA CE S&O team.
- Support the core, Strategy and Operations function across the EMEA region.
- Manage key elements of the EMEA CE operational cadence. Identify opportunities for scale, and implement cross-functional programs to improve operational efficiency and establish best practices across the wider EMEA region.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.