Product Manager, Partner Solutions
- linkCopy link
- emailEmail a friend
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in product management or related technical role.
Preferred qualifications:
- Experience working closely with engineering to understand infrastructure design and trade-offs.
- Experience in B2B or Enterprise Product Management, specifically with Salesforce or similar CRM platforms.
- Ability to synthesize user needs into technical requirements and drive feature prioritization with engineering teams.
- Excellent problem-solving skills, and experience resolving cross-functional and process issues in a multi-tenant environment.
- Excellent communication skills including presenting regularly to senior leadership.
- Passion for improving internal user experiences and streamlining operational workflows.
About the job
As a Product Manager for Admin and Integrations, you will lead the evolution of the administrative layer and technical ecosystem for gTech Users & Products (gUP’s) premier B2B CRM for Partner on-boarding and support. You will own the foundational configurations and integration backbone that tailor Customer Relationship Management (CRM) for over 60 product teams, driving the strategy for self-service tools that enable teams to onboard and scale independently while ensuring CRM remains seamlessly integrated with Google’s critical infrastructure.In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).Individual pay is determined by factors including job-related skills, experience, and relevant education or training.US: $163000 - $237000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Drive the strategy and road map for configuration wizards and automated on-boarding tools, including the CRM, Email Parser Config, and Support Alias Configs to reduce manual setup effort for new service accounts.
- Lead the evolution of the People Management Console and User Management Console, standardizing how CRM users manage partner contacts, permissions, categories, and internal identities across the platform.
- Own the highly customizable interface that allows product teams to build tailored work-queues and filtering logic for their specific operational needs.
- Manage the end-to-end lifecycle of critical integrations with internal tools and external platforms like Dropbox, cementing CRM as a central workflow hub.
- Oversee the technical management of a critical component that synchronizes Salesforce data to Google's internal analytics ecosystem for reporting and business intelligence.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.