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Web Solutions Engineer, YouTube

YouTubeBengaluru, Karnataka, India

Minimum qualifications:

  • Bachelor's degree in Computer Science, Electrical Engineering, Math or related quantitative field, or equivalent practical experience.
  • 6 years of experience in full-stack software development and system design.
  • Experience with front end languages (e.g. JavaScript or TypeScript).
  • Experience with backend languages (e.g. Java, Python, or C++).
  • Experience working with database technologies (e.g. SQL, NoSQL).

Preferred qualifications:

  • 2 years of experience with Site Reliability Engineering, Information Security or DevOps practices.
  • 2 years of experience as a Tech Lead or Engineering Manager.
  • Knowledge of technical constraints designing for web technologies.

About the job

Technology and Insights Support Systems domain delivers technology to YouTube Support, optimizing the systems that empower our global support communities, ensuring seamless, delightful experiences for millions of users to increase the loyalty of our users.

As a Web Solutions Engineer on the YouTube Business Technology team, you will be responsible for managing solutions that make the broader YouTube organization more efficient. Your efforts will launch quickly and have an immediate impact on those around you.

You will be working as a part of an engineering team responsible for developing and supporting tools, prototyping proofs of concept, and writing/reviewing technical design documents to meet the needs of our services teams. You will adhere to Google’s software development best practices and work in close partnership with other project/product management and engineering teams.

We are a team that provides efficient and delightful solutions for our support communities to increase the loyalty of the ecosystem of YouTube users. The team designs and develops a variety of tools and systems that are used by YouTube support agents, partners, and users.

The Web Solution Engineers (WSEs) on the Support Systems team work across a number of different projects/products. Currently engineers will adjust the projects they are working on based on the need but are primarily focused on a full stack development including (listed in terms of headcount allocated):

  • Web Application
  • Backend Services
  • Data Pipeline
  • AI/ML - use of LLM or model fine-tuning

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Responsibilities

  • Design, build, deploy, and improve elegant, scalable, and modern full-stack web applications using standard and Google-specific software development tools. This may include ensuring reliable backends, building pipelines to aggregate data from multiple sources, implementing responsive and UX-rich front-ends, or enhancing performance of existing tools and services.
  • Analyze problems and develop solutions, while identifying dependencies and resolving issues to drive implementation.
  • Make technical contributions, including writing and reviewing design documents, tests, and code (e.g., JavaScript, Python, TypeScript, SQL).
  • Provide subject-matter expertise and utilize comprehensive knowledge of Google's relevant technologies, principles, practices, and coding standards.
  • Collaborate with cross-functional users and stakeholders to identify pain points and devise innovative technical solutions.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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