Customer Growth Associate, SBS Scaled, GCS, Market United Kingdom (English)
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- Experience in advertising, consultative sales or business development through full time roles, internships, projects or academic classes.
- Ability to communicate in English fluently in order to interact in this customer-facing sales role.
- Ability to travel to the office for customer meetings, team meetings and training, as required.
Preferred qualifications:
- Experience with Google Ads and online advertising or Google Ads certified.
- Experience in digital sales, client management, customer service, business development, customer outreach, marketing, consulting, or similar fields.
- Familiarity with managing a portfolio or working against assigned customer goals (e.g., business growth, customer success metrics, outreach goals, etc.).
- Ability to be creative and think strategically.
- Excellent communication and problem-solving skills, with an interest in business and technology, and a passion for helping businesses grow online.
About the job
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.Ireland: €60000 - €61500 (EUR) + 30% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Serve as a consultative sales advisor to SMB customers and agency partners. Build strong relationships with key decision-makers to align Google advertising products with their growth goals.
- Own and manage a high-volume set of accounts. Engage with clients via phone and email to identify upsell opportunities, drive product adoption, and exceed quarterly revenue and growth goals.
- Evaluate campaign performance, deliver data-driven account recommendations, and pitch advanced digital marketing strategies to business owners.
- Execute full-cycle relationship management from proactive outreach and client pitches to internal strategy building and campaign performance reviews.
- Meet and exceed individual business quotas while delivering an outstanding, high-value experience to Google's advertisers.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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