Product Solutions Engineer, Consumer Payments Partner Engineering
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In most instances, this position requires in-person interviews as part of the hiring process.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Boulder, CO, USA; Sunnyvale, CA, USA.
Minimum qualifications:
- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- Experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
- Experience troubleshooting technical issues for internal/external partners or customers.
- Experience coding with one or more programming languages (e.g., Java, C/C++, Python).
- Experience using AI for workflows.
Preferred qualifications:
- Experience leveraging and integrating AI systems to optimize technical workflows and scale efficiency.
- Experience in resolving complex systems issues and managing external partners or customers.
- Experience in the payments sector, with deep domain knowledge.
- Program management skills with a track record of coordinating cross-functional teams and driving process improvements.
- Excellent communication and people-management skills, with a proven ability to manage stakeholders and lead technical innovation.
About the job
In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).
As a Customer and Partner Solutions Engineer (CPSE) you will be a primary technical advisor and solutions guide for Google Pay (GPay), helping businesses around the world deliver seamless and secure digital payment experiences.
You will focus on developer enablement, integration consulting, and partner success while collaborating closely with internal cross-functional teams. You will spend your days supporting external merchants, payment service providers (PSPs), and e-commerce platforms as they integrate Google Pay, troubleshooting complex web and mobile checkout flows, and triaging partner technical issues. You will maintain integration documentation, draft practical implementation guides, and provide sample code to make onboarding effortless. As the primary technical bridge to our partners, you will identify integration friction points, diagnose live transaction issues, and package valuable real-world feedback directly for our internal Product and Engineering teams to shape future platform enhancements.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
US: $102000 - $144000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Maintain Google Pay developer documentation, integration playbooks, and partner resources, while managing and triaging technical issues submitted by developers and partners.
- Act as a trusted technical advisor for merchants, payment service providers (PSPs), and e-commerce platforms, guiding them through the architectural design and end-to-end implementation of Google Pay across web and mobile surfaces.
- Diagnose and resolve complex integration and transactional issues, collaborating closely with external engineering teams to ensure optimal checkout reliability, performance, and security.
- Gather real-world partner insights and technical feedback to advocate for platform enhancements, translating integration challenges into actionable requirements for internal Google Product and Engineering teams.
- Create and maintain reference implementations, code samples, testing guides, and integration tools that streamline onboarding and make adopting Google Pay fast and frictionless for developers.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.