Strategy and Operations Senior Manager, Learning and Architecture
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This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in business strategy, learning and development, product/sales operations, management consulting, investment banking, or corporate advisory, or 6 years of experience with an advanced degree.
- 4 years of experience working with executive stakeholders.
- Experience in people management or directly managing teams.
Preferred qualifications:
- Master's degree or MBA.
- 2 years of experience creating complex data sets, data modeling, and reporting.
- 2 years of experience in advertising, consultative sales, business development, or digital media environments.
- Experience authoring comprehensive Business Requirements Documents (BRDs) and operational workflows to translate business or programmatic needs into clear, actionable technical requirements for engineering and product teams.
- Experience driving change management initiatives, scoping technical systems, and managing cross-functional stakeholder groups.
About the job
As the Manager of the Learning Innovation and Architecture (LIA) team, you will serve as the leader of Global Business Organization Education's (GBOedu’s) internal Research and Development ("R&D Lab") and central Design Center of Excellence (COE). You will operate at the intersection of learning, technology, and AI, responsible for defining and architecting the modern learning frontier for GBO. You will lead a specialized team tasked with finding "concept-market fit" for next-generation learning. You will set the "North Star" learner user journeys, establish the overarching technical architecture required to power personalized and AI-driven learning, pilot cutting-edge in-the-flow learning tools, and design the proficiency and badging ecosystems necessary to prove capability development to drive business outcomes.The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.US: $186000 - $269000 (USD) + 20% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Architect the AI-driven roadmap for emerging learning trends, scan the market, launch rapid learner-centric pilots, and collaborate with vendors and engineers to evaluate scalability and transition proven innovations into sustainable global operational standards.
- Drive content management, maintenance, and discovery strategies, including universal tagging taxonomies and global metadata standards, to ensure seamless content discoverability and delivery via learning platforms and recommendation engines.
- Establish the holistic proficiency measurement framework, badging, and accreditation ecosystem for GBO, developing scalable strategies to link learner proficiency, consumption, and performance outcomes directly to business outcomes.
- Serve as the unified point of contact and strategy liaison between learning teams and technical/engineering teams, translating complex operational and programmatic needs into clear Business Scoping Documents and technical roadmaps.
- Organize alignment working sessions, hold transparent communications, and design initiatives that proactively support team morale, psychological safety, and a collaborative, uplifting culture amidst broader organizational shifts.
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