Associate Principal Analyst, Trust and Safety, Shopping
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
Preferred qualifications:
- Master's degree or PhD in a relevant field.
- Experience with machine learning.
- Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or experience in a scripting/programming language (e.g., Python).
- Excellent communication and presentation skills and the ability to influence cross-functionally at various levels.
- Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.
About the job
Trust and Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.Trust and Safety Shopping team mission: Deliver safe and trustworthy shopping experiences to all users. We work with a variety of teams from Engineering to Legal, Public Policy and Sales Engineering to set policies and combat fraud and abuse in a scalable way, often with an eye to finding industry-wide solutions. Trust and Safety team members are motivated to find innovative solutions, and use technical know-how, user insights and proactive communication to pursue the highest possible quality and safety standards for users across Google products.
US: $141000 - $205000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Ideate and manage projects which increase user safety or improve user experience, in partnership with cross-functional stakeholders such as Engineering, Product, Legal, Policy, Sales and other Trust and Safety teams.
- Perform investigative fraud and abuse analysis, producing actionable insights and recommendations.
- Identify opportunities for new signals, automation, workflow improvements and operational efficiency gains. Subsequently drive solutions/projects to completion.
- Mentor and provide guidance to team members.
- Perform on-call responsibilities on a rotating basis, including weekend coverage/holidays. Work with sensitive content or situations and may be exposed to graphic, controversial, and upsetting topics or content.
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If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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