Data Center Server Operations Manager, Global Server Operations
- linkCopy link
- emailEmail a friend
Minimum qualifications:
- Bachelor's degree in a technical field or equivalent practical experience.
- 10 years of experience in computing infrastructure, network architecture, operating systems (Linux), or hardware.
- 10 years of experience managing technical teams in charge of installing, configuring, testing, troubleshooting, or maintaining hardware servers and its components.
- Experience in site-level data center operational leadership including building and managing leadership teams and developing managers.
- Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
Preferred qualifications:
- Experience leading high-stakes operations within 24/7 environments, including the successful management of remote teams and distributed workforces.
- Experience working in data center environments, including building and operating infrastructure, and network and compute architecture and lifecycle, and Linux/Unix system administration.
- Experience with initiating and executing strategic initiatives in a global environment.
- Experience in improving Environmental Health and Safety (EHS) initiatives and implementing a safety culture at the site level.
- Demonstrated strong performance and experience with data gathering, analysis and presentation skills.
About the job
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.
Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.
In this role, you will lead a team of Data Center Technicians, driving operational excellence across the full lifecycle of server and network hardware. You will set clear team priorities and promote a performance culture through consistent coaching and development. You will oversee facility activities, ensuring that the installation, configuration, and decommissioning of assets align with long-term infrastructure goals. You will manage network deployments and develop contingency plans to mitigate risks. You will maintain security and operational standards, using data trends to identify process improvements and proactively ensure maximum system uptime. You will advocate for workplace safety by overseeing Environmental Health and Safety (EHS) initiatives and compliance programs. You will ensure the data center remains a secure, efficient, and reliable environment.
The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
Responsibilities
- Lead a team of people. Set and communicate team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
- Work together to identify and resolve problems, create solutions for our global computing and network architecture.
- Partner with internal teams to meet goals and with stakeholders to manage facility activities and implement short- and long-term strategies.
- Maintain, monitor, and execute security and operational procedures; track and analyze trends to identify opportunities for improvement ensuring alignment with organizational policies.
- Support the implementation of Environmental Health and Safety (EHS) and other compliance programs, collaborating with cross-functional teams to ensure safety incidents are investigated, resolved, and reported.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.