Customer Engineer, Infrastructure Modernization Specialist (English, Japanese)
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Minimum qualifications:
- Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
- 6 years of experience planning infrastructure modernization as a technical consultant, technical pre-sales engineer, or enterprise architect.
- Experience in one of the following: cloud migration, data center migration, disaster recovery, virtualization, or application/servers assessment/discovery.
- Experience leading IT discussions and designing cloud adoption plans.
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
- Ability to communicate in English and Japanese fluently to support client relationship management in this region.
Preferred qualifications:
- Master's degree in Computer Science, or a related technical field.
- Experience architecting and implementing solutions on any public cloud as an enterprise architect or IT infrastructure consultant.
- Experience with Linux or Windows system administration or enterprise applications.
- Understanding of virtualization and networking concepts (e.g., Linux, hypervisors, network virtualization, open protocols, application acceleration and load balancing, DNS, virtual private networks) and their application to PaaS and IaaS technologies.
- Understanding of Artificial Intelligence and Machine Learning concepts.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to the customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve business challenges. You will drive the technical win and define the delivery and consumption plans. You will use your business acumen and presentation skills to engage with technical and business leaders, present solutions on Google Cloud.
You will identify, pursue, and win new business workloads and drive engagement within existing ones. You will have technical expertise, spanning infrastructure modernization, application modernization, data analytics and more. You will blend business expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Inspire customers and peers to solve problems with novel solutions, leveraging a set of technical competences.
- Manage the Go-to-Market strategy from a technical perspective. Craft the strategy to transform the customers, identify customer technical objections, and develop a strategy to resolve technical blockers.
- Work with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments. Help the Account team to close agreements from a technical perspective.
- Recommend migration strategies, enterprise architectures, migration tools, and cloud infrastructure required to complete solutions using on Google Cloud.
- Travel to customer sites, conferences, and other related events, as needed.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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