Program Manager III, Certified Pre-Owned Operations, Platforms and Devices
- linkCopy link
- emailEmail a friend
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in program or project management.
- Experience in coordinating cross-functional initiatives or process development within a supply chain, operations or engineering organization.
- Experience in supply chain contract negotiations and partner management.
Preferred qualifications:
- 5 years of experience managing cross-functional or cross-team projects.
- Experience in the consumer electronics industry, particularly with product lifecycle management.
- Experience in circular economy work streams (e.g., trade-in operations, certified pre-owned, or refurbished sales businesses).
- Deep knowledge of the post-sales value chain and a proven track record of designing new programs to drive growth in global markets (US, Japan, Europe).
- Proficiency in utilizing data analytics and financial modeling (ROI/NPV) to drive strategic investment decisions.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
Our residual value, trade-in and certified pre-Oowned team leads high-impact programs within hardware operations - Global Service & Logistics to drive device profitability and circularity.
Together, we turn operational challenges into strategic advantages, ensuring Google's hardware grows sustainably and profitably. As a Service Partnerships Lead, you will play a pivotal role in building and nurturing our global service partner network for Pixel products. This is a unique opportunity to combine your strategic business development expertise with your passion for innovative service offerings.
The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.
US: $159000 - $230000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Develop and manage relationships with global suppliers and partner networks. Build new programs to commercially manage our growing repair network globally.
- Explore new capabilities in the post- sales consumer space and launch new programs. Explore partner landscape and build business cases for on-boarding new partners & programs.
- Structure service contract language and framework for onboarding new Google hardware products.
- Model business cases for optimal reverse strategy recommendations considering multiple variables such as: sales forecasts, return rates, sales channels, geographies, BOM cost, etc.
- Act as an advocate and liaison for the service organization across Go-to Market and Sales teams.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.