Shopping Product Advisor, Global Policy and Standards
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in a policy, legal, Trust and Safety, or technology environment.
- Experience with regulations governing e-commerce or online shopping at a regulatory body or business.
Preferred qualifications:
- Advanced degree (JD, MBA, or Master’s) in Business, Law, Public Policy, or a closely related field.
- Domain expertise in Trust and Safety, policy development, or risk management within e-commerce, technology, or digital advertising.
- Strong working knowledge of global consumer safety regulations, product compliance, and consumer protection laws.
- High adaptability, with the capacity to execute and navigate complex boundaries in a rapidly evolving environment.
- Exceptional communication skills to distill complex regulatory or policy issues into clear guidance for cross-functional partners.
About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
This role focuses on policy development for the Monetized team, part of the Trust and Safety, Global Policy and Standards team. As a Product Advisor, you will advise internal Google teams on core principles, design policies and standards to address abuse risks and enable responsible growth. You will engage with subject matter experts and cross-functional stakeholders across Google to design thoughtful cross-Product Area approaches on key priorities.
You will succeed in a fast, dynamic, demanding environment. You are a self-sustaining, critical thinker with sound judgment who has a passion for Internet policy and legal issues and a penchant for defining precise and scalable standards, especially in areas that are still evolving. You can balance the legal and regulatory requirements we face around the world with the needs of users, partners, and advertisers, while upholding the company’s core values.
At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.US: $164000 - $239000 (USD) + 20% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Anticipate policy issues (e.g., counterfeit goods, merchant fraud, deceptive pricing) to develop and implement shopping policies that prioritize user safety, product quality, and privacy.
- Collaborate with cross-functional partners (e.g., Product, Engineering, T&S) to ensure comprehensive policy analysis, influence product decisions, and improve the user experience.
- Resolve high-profile policy issues coming from the public, users, and internal stakeholders.
- Build awareness and understanding of our product policies within Google and across our user base through research to set industry standards.
- Work with sensitive content or situations and may be exposed to graphic, controversial, or upsetting topics or content.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.