Regulatory Affairs and Customer Assurance Analyst
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 3 years of experience with the cloud market, industry analysis or enterprise technology business.
Preferred qualifications:
- Experience leading advocacy campaigns or consultations to shape public policies and regulations.
- Experience in information security and compliance, IT audit, consulting, and risk management.
- Experience with standard information security and privacy compliance certifications, such as ISO 27k family, SOC reports, PCI DSS, or FedRAMP.
- Deep knowledge of Southeast Asia specific regulations.
- Deep knowledge and understanding of cloud security compliance and infrastructure.
- Demonstrated ability to translate complex regulatory requirements into technical control objectives, operational objectives, and engineering requirements.
About the job
As part of the Cloud Chief Information Security Officer (CISO) Risk and Compliance organization, the Regional Regulatory Affairs and Customer Assurance team is a proactive engine of advocacy and customer growth. We serve as the Regional Technical Liaison, the high-impact bridge between Google’s global engineering, local regulators, and our most strategic customers. Our goal is to unblock markets and shape the regulatory landscape, ensuring compliance is a competitive advantage rather than a barrier. As the convergence of Artificial Intelligence (AI) and cloud redefines global critical infrastructure, we face a new regulatory reality defined by sovereignty, safety, and resilience mandates.
In this role, you will protect business growth and unblock markets by representing Google Cloud compliance position anad provide assurance to customers, partners and regulators. You will drive Google Cloud’s success and our customer's AI adoption through trust-based advocacy, regional leadership, effective assurance engagements.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Identify and advocate to resolve regulatory blockers in the Southeast Asia market to enable regulated customers to use Google Cloud, thereby recovering revenue currently held up by compliance hurdles.
- Act as a Subject Matter Expert (SME) to interpret local directives and assess their specific impact on customers, Google Cloud’s architecture, and operations.
- Position Google Cloud as the premier choice for regulated Cloud and Generative AI applications by validating compliance postures for AI workloads and addressing sovereignty concerns.
- Provide regulatory expertise to support high-sensitivity, complex commercial and public sector partnerships and agreements.
- Build long-term, value-added relationships with key leadership stakeholders within Google and with regulators, customers and industry associations, to retain and enhance continuous trust in Google Cloud’s products and services.
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