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Delivery Manager, TOC, Google Cloud

GoogleMexico City, CDMX, Mexico; Buenos Aires, Argentina

Please submit your resume in English - we can only consider applications submitted in this language.

Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mexico City, CDMX, Mexico; Buenos Aires, Argentina.

Minimum qualifications:

  • Bachelor’s degree or equivalent practical experience.
  • 7 years of experience working with Cloud deployments and migrations.
  • 2 years of people management experience.
  • Experience with Infrastructure as code principles.
  • Experience working with GenAI, Agentic AI and AI solutions.

Preferred qualifications:

  • Experience working with geographically dispersed, cross-functional teams, integrators, and channel partners to deliver high-impact solutions.
  • Experience leveraging quantitative assessments and data analysis to drive prioritization and business decisions.
  • Broad understanding of the Cloud marketplace and its differentiators, paired with the ability to quickly learn and adapt to emerging technologies.
  • Flexibility and willingness to travel up to 25% of the time, as needed by the role.

About the job

The Cloud Technical Onboarding Center (TOC) team is responsible for effectively introducing Google’s clients to Google Cloud Platform and to Google Workspace, and helps accelerate their onboarding journey for foundation, first workloads, first GenAI or Agentic AI use case. We deliver product and implementation expertise to our customers to help them get the most out of their Google Cloud investments.

As Delivery Manager for the Technical Onboarding Center, you will own technical onboarding of customers on Google Cloud. You will work closely with the Google sales team and Google engineering team to ensure a successful onboarding of customers. You will own the delivery of customer engagements including setting up cloud foundations, migration of first workloads (e.g., VM migrations, container migrations, database migrations, and data warehouse migrations), GenAI MVP implementations and new Google products like Agentspace. You will be planning and executing cloud migration programs and overseeing implementations of AI/GenAI solutions.

Responsibilities

  • Work with stakeholders from various groups within google to develop pipeline of Technical Onboarding Center engagements.
  • Provide delivery governance and ensure delivery excellence for customer engagements.
  • Leverage your experience to identify processes and tooling where automations and repeatability can be introduced.
  • Work with google product and engineering teams to improve onboarding experience of new google products.
  • Manage the risks, issues and actions for the TOC team and regularly track them to meet the expected outcomes and timelines.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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