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Manager, YouTube Partner Program, Trust and Safety

YouTubeSan Bruno, CA, USA

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in data analytics, trust and safety, policy, cybersecurity, business strategy, or related fields.
  • 1 year of experience in people management, leading a team.

Preferred qualifications:

  • Experience as a thought leader and team lead or people manager in an analytical, anti-abuse environment (e.g., content abuse, spam, or other behavioral abuse).
  • Ability to work in a rapidly-changing industry and manage ambiguity while minimizing uncertainty through quantitative insights.
  • Ability to lead a team to frame problems, structure analyses, and drive impact.
  • Ability to build relationships with cross-functional partners across geographies.
  • Excellent business judgment, influencing, and communication skills.
  • Excellent strategic and analytical skills.

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

The US base salary range for this full-time position is $171,000-$248,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Leverage people management, mentoring, and coaching experience to lead a global team.
  • Partner with cross-functional leads to manage sensitive/potentially externally visible creator enforcements and related escalations, and work with vendor operations on shaping direction and resource allocation for content review operations.
  • Manage and shape relationships with partnering product and engineering teams on product launches, including tools and classifier development, experimentation, and data and analytics.
  • Prepare presentations, communicate initiatives to executives and to the broader organization, and liaise with policy, PR, and legal teams to craft and implement process solutions to emerging trends.
  • Work non-standard, on-call rotation weekend and holiday hours as business demands require.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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