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Strategy & Operations Lead, Global Business Applied AI, GBAI Operations

GoogleNew York, NY, USA; Atlanta, GA, USA; +6 more; +5 more
The application window will be open until at least November 15, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

This role may also be located in our Playa Vista, CA campus.

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Atlanta, GA, USA; Boulder, CO, USA; Chicago, IL, USA; Mountain View, CA, USA; Los Angeles, CA, USA; San Francisco, CA, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience in management consulting, corporate strategy, go-to-market strategy, sales operations, marketing, finance, or program/project management at a technology or media company.
  • Experience with core business operations (e.g., annual business planning, headcount management, running business reviews, or target setting).
  • Experience working with executive-level clients or stakeholders.
  • Experience in sales operations, planning, and processes (e.g., forecasting, sales compensation, contracting).
  • Experience with Go-To-Market (GTM) strategies.

Preferred qualifications:

  • Excellent team-work and communication skills to synthesize complex findings into simple, compelling strategic narratives for executive audiences.
  • Proven ability to structure complex, multi-variable issues, identify operational inefficiencies, and build innovative processes that prevent future roadblocks.
  • Impeccable business judgment to confidently navigate senior-leader pushback, maintain composure, and drive consensus in ambiguous situations.
  • Successful track record operating within globally scaled product sales, engineering, or sales technology environments.
  • Strong empathy for internal sellers, proposing innovative approaches while clearly outlining risks and trade-offs.

About the job

The Product Operations team sits within the Global Business Applied AI (GBAI) team, and is responsible for leading sales tools strategy across business operations, governance, legal compliance, sales enablement, and measurement and analytics. GBAI resides within the Go to Market Operations (GTM) team and enables Google’s Business Organization (GBO) to drive customer success.

As a Strategy and Operations Lead in the Global Business Applied AI organization, you will drive complex, cross-functional projects and processes as a key contributor with limited guidance, owning critical business initiatives end-to-end. You will work directly with business executives, Director+-level stakeholders, and key leaders to unlock the full value of our internal sales tools.

You will be operating under extreme uncertainty, efficiently structuring highly ambiguous, complex problems, and generating clear, actionable insights. You will demonstrate strong decision-making leadership, a bias for action, and the ability to build trusted cross-functional partnerships across global product leads, engineering, product management, legal, compliance, and finance.

The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $221000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

  • Lead and drive complex, cross-functional strategic initiatives and processes end-to-end with limited guidance, managing project scoping, planning, priorities, and milestones.
  • Deconstruct highly ambiguous situations and solve complex problems that have multiple potential solutions, drawing on a wide toolkit to deliver clear insights and optimal, data-driven recommendations.
  • Build and influence a broad network of relationships across the product area, including Director-level stakeholders, to align resources, build consensus on complex issues, and drive change management.
  • Design reporting frameworks and analyze operational data to surface actionable insights, track progress against business objectives, and empower executive decision-making.
  • Serve as a subject matter expert with a thorough understanding of the business area. Develop others by sharing expertise, teaching deep systems/product knowledge, and providing support/direction across adjacent workstreams.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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