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Policy Specialist, Policy Enablement and Delivery

GoogleWashington D.C., DC, USA; Seattle, WA, USA; +2 more; +1 more
In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:
  • Health, dental, vision, life, disability insurance
  • Retirement Benefits: 401(k) with company match
  • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
  • Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
  • Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • Holidays: 13 paid days per year
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Washington D.C., DC, USA; Seattle, WA, USA; Austin, TX, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience in a policy, legal, Trust & Safety, or technology environment.
  • Experience with policy enforcement or implementation.

Preferred qualifications:

  • JD, MBA, or Master’s degree.
  • Experience with the development, implementation, and maintenance of policy.
  • Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

The Policy Enablement and Delivery (PED) team is a dedicated group within the Consumer product area that serves as both a partner in generative AI (GenAI) policy scaling and an execution arm.

As a member of the Trust and Safety (T&S) team, you will manage the delivery and scaling of our generative AI policies. This is a priority for T&S leadership, and your work will impact user safety and platform integrity by supporting the final stages of policy implementation in partnership with enforcement teams. Your responsibilities will span the policy life-cycle, including initial launch, scaling, performance monitoring, feedback-driven iteration, and ongoing policy support for enforcement and escalations.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $136000 - $196000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

  • Draft and manage GenAI Policy Standards, including maintaining specialized lists and guidelines to adapt to evolving technology.
  • Collaborate cross-functionally to develop, implement, and launch GenAI policies, standards, and products that promote user trust and uphold Google’s core principles.
  • Identify policy issues that may affect Google, understand their impact, manage policy escalations, and suggest improvements.
  • Monitor and track policy performance against key metrics to ensure operational effectiveness and identify areas for improvement. Communicate and present effectively, with the ability to collaborate cross-functionally and across geographies.
  • Work with sensitive content or situations and may be exposed to graphic, controversial or upsetting topics or content.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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