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Practice Customer Engineer, Application Modernization, Google Cloud

GoogleSan Francisco, CA, USA; Austin, TX, USA; +7 more; +6 more
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:
  • Health, dental, vision, life, disability insurance
  • Retirement Benefits: 401(k) with company match
  • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
  • Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
  • Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • Holidays: 13 paid days per year
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Francisco, CA, USA; Austin, TX, USA; Cambridge, MA, USA; Chicago, IL, USA; Addison, TX, USA; New York, NY, USA; Reston, VA, USA; Seattle, WA, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with architectural design patterns, platform engineering (e.g. Infrastructure-as-Code, automation, devops, artifact management or code repositories), virtualization deployments, container runtimes, or networking.
  • Experience with end-to-end SDLC including application security, performance or monitoring/telemetry.
  • Experience working with demos, prototypes, or workshops with customers.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications:

  • Experience with agentic architectures, AI-assisted software delivery and developer tooling.
  • Experience with observability and SRE principles.
  • Experience with developing scalable architectures using API management, microservice frameworks, and PaaS.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Practice Customer Engineer (CE) with a specialty in Application Modernization, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins and adoption of complex, specialized workloads. You will leverage your deep expertise in our most strategic product areas, in partnership with Platform CEs, to be a writing code to develop prototypes, proofs-of-concept, and demos to sell new, highly specialized solutions to customers. You will solve application-centered customer challenges and provide a critical feedback loop to influence customers and product development.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $123000 - $177000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

  • Drive the technical win for complex workloads within application modernization to ensure rapid and successful adoption, primarily supporting the sales cycle from technical evaluation through customer ramp.
  • Combine sales strategies, development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
  • Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
  • Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
  • Provide critical feedback from customer engagements to product and engineering teams to improve architectures and solutions.  

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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