Policy Specialist, Legal Investigations Support
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in a policy, legal, Trust and Safety, or technology environment.
Preferred qualifications:
- Excellent written and verbal communication skills, and experience translating legal and technical concepts for cross-functional stakeholders.
- Analyzes product architectures and data structures, leveraging the technical insights to optimize procedural frameworks and tooling development.
- Navigates ambiguous, evolving legal and policy landscapes and high-pressure escalations with sound judgment, and bias for action.
- Prioritizes collective team success, and supports peers to balance workloads and achieve shared goals.
- Proactively tracks down answers, utilizing AI tools and identifying the right contacts for critical information.
- Utilizes and configures AI, machine learning, or automated data tools to analyze data, extract signals, or build triage workflows.
About the job
Legal Investigations Support (LIS) is responsible for managing global user data disclosure requests supporting criminal investigations, civil matters, emergency matters, and privacy inquiries. The team works collaboratively with the Data Disclosure Strategy Team (DDST), which sets legal policy, while LIS oversees the scaling of those policies into standard operating procedures for global implementation. LIS coordinates the program management necessary to fulfill Google’s compliance, privacy, and civic obligations at a global scale.
As a Policy Specialist within the Legal Investigations Support (LIS) team, you are responsible for the success of our global legal operations. You will be part of a team that handles requests for user data received from government agencies, courts, and parties in civil and criminal litigation. You will manage these legal requests, processing them through complex internal policies, tools, and workflows.
You will be focused on serving as the dedicated subject matter expert for a designated portfolio of Google products. You will take end-to-end ownership of ensuring timely compliance for inbound product data requests—resolving high-complexity escalations, overseeing procedural updates, and partnering cross-functionally to troubleshoot bugs and maintain tooling reliability. When confronting novel challenges beyond standard operating procedures (SOPs), you will deconstruct ambiguous problems to architect scalable solutions. As products rapidly evolve, you will proactively adapt workflows and tooling to ensure data outputs remain accurate, robust, and compliant.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $111000 - $159000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Review, process, and respond to legal requests related to real-world investigations on Google users.
- Apply standard tools, resources, and processes to respond to complex inquiries and escalations from law enforcement agencies, courts, and third-party attorneys.
- Exercise sound, independent judgment on highly sensitive matters, establishing an intuitive balance between autonomous decision-making and strategic escalations to leadership and cross-functional partners.
- Analyze trends, maintain clear documentation, and collaborate cross-functionally with legal, policy, and engineering stakeholders to adapt guidelines and scale internal workflows.
- Partner cross-functionally to troubleshoot workflow tooling issues, monitor product data evolution, and ensure internal data extraction procedures are proactively updated to reflect changes.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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