Google Workspace Status Dashboard

This page provides status information on the services that are part of Google Workspace. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://workspace.google.com/. For incidents related to Google Analytics, visit the Google Ads Status Dashboard.

Incident affecting Google Workspace Support

Incident began at 2022-03-16 20:22 and ended at 2022-03-16 22:05 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Mar 16, 2022 10:20 p.m. UTC

The issue with new Workspace case creation has been resolved as of Wednesday, 2022-03-16 10:05 PM UTC.

Any customers who previously experienced issues with Workspace case creation can now open support cases.
Mar 16, 2022 9:36 p.m. UTC

Customers may experience issues with case creation

The issue is affecting Workspace case creation through chat, phone and Customer Care Portal.

Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Wednesday, 2022-03-16 11:15 PM UTC

Customers can use https://support.google.com/a/contact/default_new_reg_v1 to create support cases.

Customers may experience additional delays getting support on new cases.

We will provide an update by 2022-03-16 11:30 PM UTC
Mar 16, 2022 9:00 p.m. UTC

Customers may experience issues with case creation

The issue is affecting Workspace case creation through chat, phone and Customer Care Portal.

Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point.

We will provide an update by 2022-03-16 10:30 PM UTC