| **Summary**
Google Chat users might not be able to open chat while connecting from Europe.
**Description**
We are experiencing an issue with Google Chat beginning on Monday, 2025-11-24 00:02 PST.
Our engineering team continues to investigate the issue.
We will provide an update by Monday, 2025-11-24 03:00 PST with current details.
We apologize to all who are affected by the disruption.
**Symptoms**
Google Chat users might not be able to open chat while connecting from Europe.
**Workaround**
None at this time. | Nov 24, 2025 | |
| **Title**
Google Chat customers are experiencing issues loading Chat, creating DMs (Direct Messages) and Chat Spaces.
**Description**
We are experiencing an issue with Google Chat , beginning on Tuesday, 2025-11-04 21:05 US/Pacific.
Our engineering team continues to investigate the issue.
We will provide more information by Tuesday, 2025-11-04 22:30 US/Pacific with current details.
We apologize to all who are affected by the disruption.
**Symptoms**
Impacted customers may experience issues while loading Chat, creating DMs (Direct Messages) and Chat Spaces, and may experience high latency while sending and receiving messages.
**Workaround**
None at this time.
| Nov 5, 2025 | |
| **Summary:**
We have mitigated an issue where some customers experienced login issues to Google services.
**Description:**
Between 07:22 and 08:30 PDT, customers experienced login issues to Google services.
Our engineering team has identified the cause and applied appropriate mitigations by 08:30 PDT. Customers should now be able to login to the Google services.
We are closely monitoring the environment for stability.
We will provide an update by Thursday, 2025-09-18 09:20 PDT with current details.
We apologize to all who are affected by the disruption.
**Symptoms:**
Some customers experienced login issues to Google services.
**Workaround:**
None at this time. | Sep 18, 2025 | |
| Various Workspace services are experiencing elevated latency and error rates | Jul 18, 2025 | |
| We're investigating reports of an issue with Gmail, Google Calendar, Google Chat, Google Cloud Search, Google Docs, Google Drive, Google Meet, Google Tasks, and Google Voice. We will provide more information shortly. | Jun 12, 2025 | |
| **Summary:**
Multiple Workspace services are experiencing elevated error rates
**Description:**
Beginning at 08:08 US/Pacific time on Tuesday, May 13, 2025, there is an ongoing issue affecting Google Docs, Google Sheets, Google Slides, Gmail, Google Chat, and Google Meet.
Internal monitoring indicates that Google Docs was recovered as of 08:15 US/Pacific time, and the engineering team is still investigating the issue for the remaining impact.
We will provide an update by Tuesday, 2025-05-13 09:30 US/Pacific with current details.
**Symptoms:**
Affected customers are experiencing elevated error rates for the workspace services
**Workaround:**
Customers can retry the errored operation.
| May 13, 2025 | |
| **Summary:**
Google Drive and Gmail customers are experiencing rendering issues with some PDF files
**Description:**
We are experiencing an issue with Google Drive, Gmail beginning at Wednesday, 2025-05-07 07:47 US/Pacific.
Our engineering team continues to investigate the issue.
We will provide an update by Wednesday, 2025-05-07 09:15 US/Pacific with current details.
We apologize to all who are affected by the disruption.
**Customer Symptoms:**
Some PDF files in Google Drive and Gmail are not being displayed properly
**Workaround:**
None at this time. | May 7, 2025 | |
| **Summary:**
Google Workspace users are experiencing elevated error rates interacting with Google Chat, Google Calendar, Gmail, and Google Meet.
**Description:**
We are experiencing an intermittent issue with Google Chat, Google Calendar, Gmail, Google Meet beginning at Monday, 2025-02-10 11:51 US/Pacific.
Our engineering team continues to investigate the issue.
We will provide an update by Monday, 2025-02-10 13:00 US/Pacific with current details.
We apologize to all who are affected by the disruption.
**Diagnosis:**
Affected customers are experiencing intermittent errors interacting with Gmail, Google Calendar, Google Chat, and Google Meet.
**Workaround:**
None at this time. | Feb 10, 2025 | |
| Customers attempting to start a direct message chat with a new contact from the Chat Web search bar may receive the error “Can’t start a direct message right now. Try again later.”
Customers can attempt to start a new direct message using the "New Chat" button.
Mitigation work is currently underway by our engineering team.
We do not have an ETA for mitigation at this point.
We will provide more information by Wednesday, 2025-01-22 12:00 US/Pacific. | Jan 18, 2025 | |
